You can ask for your preference for a morning or afternoon delivery but they cannot guarantee it. He is out a lot of money.Mattress Firm gives you 120 days to try it out. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. Some links on Slumber Search are referral links. "The buying process was great, no pressure and nice education provided on the products. Original mattress factory mattresses have no support near the edges of the mattress. I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. 1 review. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. But I'm also a stickler for flipping and rotating the mattress. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. Excellent customer service from Mark and Teresa. Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. Sales people we met seemed like fishy used car sales people here in MN. No place better. Featuring our own proprietary T&N Adaptive® foam, the T&N Original Mattress is universally comfortable for all sleeping positions. I've purchases for OMF before, and knew what high quality products they sold. Night and day to the other mattress I had been using. Like all things you read on the Internet, understand there is no better judge than yourself. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. Sounds like a commercial BUT it’s true! A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. I saw their advertisement and I was hesitant about going to the store. The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. Avoid like a plague!! I can't get comfortable on it and it feels like I am sinking right down into the hard springs. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. Squeaks, bounces, sags, and have horrible back pain. With so few reviews, your opinion of The Original Mattress could be huge. The delivery of it was worse. Best-Selling since 2019 . The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. She has said mattress is extremely comfortable. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. Custom Fundraising Solutions was founded in 2005 to provide schools and programs a creative approach to raising money – by combining mattress sales and fundraising! Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. No big deal. I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. Regency Construction. We were quotes over $1200 to exchange it. Please DO NOT buy from them. So your delivery window is pretty much 8 a.m. until 4 p.m. I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. They told me they would come check it out. My husband and I felt old before our time every morning. No worries... the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. Almost like they didn't put enough padding in the top part of the mattress. Although the innerspring matrix is interconnected like the Classic and the Regency lines, the Orthopedic line comes with many more comfort layers above. We don’t have any problems using the narrower bed but we aren’t large people. Within 7 days, I realized it was sloped and called the company. Great stability in this mattress if you sleep with someone who rolls around all night. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. The Original Mattress Factory Overview. He was there to answer all our questions but never pressured us. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. Want to buy mattress without box springs? The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). The Original Mattress Factory has a strong mattress craftsmanship legacy. Lovely mattress, no regrets four years later. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. I'm really sad about this. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). Delivery was scheduled for 4 days later which worked best for my schedule. Three layers of foam help keep your spine aligned (no matter what position you sleep … Its so comfortable and still feels brand new. ", "Good. This is why the TEMPUR ® Original Collection delivers the core benefits of outstanding comfort and support for those who prefer a mattress with a medium feel. As a result I always feel like I am going to fall out of bed. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. My partner has not. They said if the visible indentation isn't over 1.5" they won't warranty claim it. Back has never felt better for this side-sleeper. I have been a fan of their mattresses for many years. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. The Emma Original can accommodate a variety of sleeping positions, making it a brilliantly versatile bed-in-a-box mattress. I couldn't find a flip mattress anywhere. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. I ultimately purchased the hybrid and it is fantastic! I am absolutely pleased with all aspects of my purchase. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. Never again! I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. I heard good things about OMF. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. Most uncomfortable mattress that I have had in my years on earth. What they DID NOT tell us is that the mattress is 200 pounds. I trust the OMF’s craftsmanship. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! Will never buy from OMF again. Definitely get a better night’s sleep now.". The Original Mattress Factory, Inc. manufactures and retails mattresses. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. I've literally slept in every day since I bought the mattress (Serenity Memory Foam) about 2 months ago. Best buy, and means our award winning Original mattress supports your body so perfectly that you’ll wake up dancing. Great beds. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. Transfer of motion is very low, and that is important to me, a light sleeper. The delivery people were careful and assembled the mattress and headboard in no time. At home, not so much. These costs all add up pretty quickly. The first one we bought second hand when we were in college. Our salesman was great! Sign up to receive OMF updates, sleep and mattress care tips, and more. Thank you OMF! Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. The Original Mattress Factory's customer service is top notch! We have been a long time customer. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. It served us well for 8 years of our relationship. Orthopedic Luxury firm, Classic Luxury firm mattress this one is a community where their friends can hang out spend... Innerspring and pocketed coil mattresses that combine the comfort elements from memory foam mattress the... It 'll just cost nearly as much as if you 're not satisfied with our best offset innerspring system has. Over $ 1200 to exchange it to like the Classic line, are layers premium... Only reputable products her response was `` Mom, this is very disappointing, i! 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